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Electric Family

<p dir="ltr" id="isPasted" style="box-sizing: border-box; margin: 0px 0px 24px; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can now purchase shipping protection, support, and 100% carbon offsetting for your order by Corso. &#xA0;</p><p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 24px; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Each order has Corso automatically added to their cart during checkout to protect against theft, damage, and carrier mishandling to ensure your goods arrive with no issues. Additionally, this option offsets 100% of the carbon emissions associated with shipping your order! Please note, that Corso can be removed from your cart at any time but by deselecting Corso Shipping Protection, we are not liable for lost, damaged, or stolen items. Corso is a non-refundable charge if you choose to refund your items.</p>

You can now purchase shipping protection, support, and 100% carbon offsetting for your order by Corso. Each order has Corso automatically added to their cart during checkout to protect against theft, damage, and carrier mishandling to ensure your goo

WHAT IS CORSO GREEN SHIPPING PROTECTION?

CORSO GREEN SHIPPING PROTECTION

DID MY ORDER GO THROUGH?

WHAT SHOULD I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?

CAN I MODIFY OR CANCEL MY ORDER?

WHY WAS MY ORDER CANCELED?

ACCEPTABLE FORMS OF PAYMENT

WHY WAS I CHARGED MULTIPLE TIMES?

MY CREDIT/DEBIT CARD ISN’T GOING THROUGH

WHAT IS A NON-STERLING TRANSACTION FEE?

ORDERS & PAYMENTS

OUR SHIPPING PROCESS

PROCESSING TIME

I PAID FOR EXPEDITED SHIPPING, WHY HASN'T MY ORDER SHIPPED?

HOW DO I TRACK MY ORDER?

WHEN WILL I RECEIVE MY ORDER?

INTERNATIONAL TAXES AND CUSTOMS FEES

CAN I HAVE MY PACKAGE SHIPPED TO A HOTEL?

WHAT DO I DO IF MY PACKAGE IS RETURNED TO SENDER?

WHERE IS MY ORDER SHIPPING FROM?

WHAT DO I DO IF THERE IS AN ISSUE WITH MY TRACKING LINK?

WHAT DO I DO IF THERE IS AN ISSUE WITH THE ITEM I RECEIVED?

SHIPPING

OUR RETURN POLICY

DAMAGED OR DEFECTIVE ITEMS

HOW DO I START A RETURN?

RETURNS PORTAL

WHY DOES CARBON OFFSET MATTER AND HOW DOES IT WORK?

HOW DO I FILE A CLAIM?

ABOUT E-GIFT CARDS

USING A GIFT CARD

CAN I USE MORE THAN ONE DISCOUNT CODE ON MY ORDER?

CAN I USE A DISCOUNT CODE AND A GIFT CARD AT THE SAME TIME?

CAN I ADD A DISCOUNT CODE TO MY ORDER AFTER IT HAS ALREADY BEEN PLACED?

CAN I GET A DISCOUNT CODE?

GIFT CARDS & DISCOUNTS

ABOUT THE EF SUPER STORE

WHAT ARE FAM POINTS?

ABOUT THE EF SUPERSTORE

HOW SHOULD I WASH MY NEW GARMENT OR ITEM?

GARMENT CARE INSTRUCTIONS

WHAT IS CORSO GREEN SHIPPING PROTECTION?Updated a year ago