Tracking Orders, Payments & Receipts
Learn how to track your Electric Family order, get payment confirmations, and view receipts.
Get more information
Shipping Times, Carriers & Delivery Info
Find out how long shipping takes, who delivers your package, and what to expect during delivery.
Electric Family Return Policy & Portal
Learn how to return items, what is eligible, and how long refunds take.
Gift Cards, Promo Codes & Discounts
Get help with gift cards, apply discount codes, and troubleshoot promo issues.
How to Wash & Care for Your EF Merch
Tips for washing your Electric Family items to keep them in great condition.
About the EF Superstore
Find details about who we are and what we offer.
Get support
- Contact usNeed to contact the support team?
- Chat with usWe are here to help!