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Electric Family

Once your order has shipped you will receive a tracking link via email. From there you will be able to track your order. If you did not receive a tracking link please reach out to customer service via our help portal.

How do I track my order?

EF Superstore features:

▶️Shop merch and music from your favorite artists, record labels, music festivals, and brands, as well as Electric Family branded goods, all on electricfamily.com

▶️All orders, including orders containing products from multiple brands and artists, ship at once in real-time from the EF fulfillment center in Los Angeles, CA

▶️Shop exclusive Electric Family charity collabs and LTD artist merch not available anywhere else

▶️Save on shipping costs by ordering merch from multiple artists or brands and having it shipped in one package

▶️Discover new artists and brands that we know you’ll love

▶️Make an impact when you shop - many products in the superstore benefit a cause or multiple causes

What is the EF Superstore?

FAM Points is our reward-based point system where you can earn points to spend on your next purchase! For every $1 spent, you will earn 10 FAM Points.

You can cash out your FAM Points to earn:
• $5 Off Coupon - 500 FAM Points
• $10 Off Coupon - 1000 FAM Points
• $25 Off Coupon - 2000 FAM Points
• $5 Gift Card(s) - 500 FAM Points 

Click here to sign up for an account and to earn your first 250 FAM Points instantly! 👊

What are FAM points?

Orders typically ship within 2 business days from the day you placed them. This does not apply to pre-sale orders.

After you place your order and it has shipped, you will receive a tracking link that will have an arrival date estimated by the shipping carrier. 🚀

Manage your orders

Get more information

ORDERS & PAYMENTS

SHIPPING

OUR RETURN POLICY

CORSO GREEN SHIPPING PROTECTION

GIFT CARDS & DISCOUNTS

RETURNS PORTAL

ABOUT THE EF SUPERSTORE

GARMENT CARE INSTRUCTIONS

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