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Electric Family

Find answers to your questions about orders, shipping, returns, and more from the Electric Family team. Fast, friendly help is just a click away.

Customer Support | Electric Family Help Center

We apologize for any inconvenience due to processing delays. Our team is working hard to manage the high order volume and expedite the process. Expect updated tracking info via email in a few days for real-time insights.

For orders with pre-sale items, please refer to the product page for accurate shipping windows. If your non-pre-sale order lacks shipping updates, contact us again. Your satisfaction is our priority, and we’re here to help.

We appreciate your understanding during this busy time and can’t wait to deliver your order. For more questions, reach out anytime.