WHAT HAPPENS IF YOUR ELECTRIC FAMILY PACKAGE IS RETURNED TO SENDERUpdated 5 days ago

If your package couldn’t be delivered and gets returned to us, here’s what happens next.

Common reasons for return

• Address was invalid or incomplete

• Package wasn’t claimed at the pickup location

• Delivery was refused

What happens next

When we get the package back, we’ll reach out to you to offer reshipping or a refund.

 Send us a message if you think your package is being returned.