What Happens If Your Electric Family Package Is Returned To SenderUpdated 4 days ago
If your package couldn’t be delivered and gets returned to us, here’s what happens next.
Common reasons for return
- Address was invalid or incomplete 
- Package wasn’t claimed at the pickup location 
- Delivery was refused 
What happens next
When we get the package back, we’ll reach out to you to offer reshipping or a refund.
Send us a message if you think your package is being returned.
