Electric Family logo
Electric Family logo

All articles

I PAID FOR EXPEDITED SHIPPING, WHY HASN'T MY ORDER SHIPPED?Updated 3 months ago

If you selected expedited shipping during checkout, rest assured that your shipping time will be expedited once your order is processed. Expedited shipping doesn't eliminate the processing time for your order. Our team works diligently to prepare and verify each order before it ships out. Please be aware that there is still a processing period, even with expedited shipping.

The shipping time refers to the number of days it takes for your order to arrive at your home after being processed by our fulfillment center. Please allow an appropriate amount of time for your order to arrive based on your chosen shipping option.

If it's past the estimated shipping deadline, and your order has not arrived, please don't hesitate to reach out to us. We're here to assist you and investigate any issues!

Was this article helpful?
Yes
No