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GIFT CARDS & DISCOUNTS

ABOUT E-GIFT CARDS

E-Gift Cards are sent to your selected recipient via email. E-Gift Cards are sent within an hour of being ordered. You will receive an email confirmation that your E-Gift Card was sent, along with the email address it was sent to. Contact customer se

USING A GIFT CARD

You can use an e-gift card on electricfamily.com by entering the e-gift card number in the “Gift Card” field at checkout. If the value of your gift card is greater than the value of the order you are placing, you will be able to use your gift card ag

CAN I USE MORE THAN ONE DISCOUNT CODE ON MY ORDER?

No. One discount code per customer per transaction. There are absolutely no exceptions.

CAN I USE A DISCOUNT CODE AND A GIFT CARD AT THE SAME TIME?

Yes, you can! During checkout, make sure to fill out the appropriate field for the discount code & gift card and both of them will be applied at checkout.

CAN I ADD A DISCOUNT CODE TO MY ORDER AFTER IT HAS ALREADY BEEN PLACED?

Unfortunately, we are unable to retroactively apply a discount code to your order. If you are having trouble using a discount code that you are sure is active and you have not used in the past, you can contact us through our help portal and we will d

CAN I GET A DISCOUNT CODE?

There are no discount codes at this time. However, we occasionally offer limited-time promotions and special events. We communicate about these opportunities through our official channels. Therefore, please stay alert for any updates!